Comprehensive Healthcare Privacy Policy & Payment Data Protection
Effective Date: May 1st, 2026
1. Introduction
Financial Liability Assistance, LLC ("we," "us," or "our") is committed to protecting user privacy. This Privacy Policy describes how information is collected, used, stored, and protected when users visit our website or interact with our services. This policy applies to website visitors, healthcare providers, and patients using our payment services.
2. Information We Collect
- Personal Information: We collect details such as your name, email address, phone number, and other contact information that you provide through forms, inquiries, or communications.
- Payment-Related Information: Information is collected and processed securely through third-party payment providers when you make a payment.
- Website Usage Data: We may collect your IP address, browser type, device information, and pages visited through cookies and analytics tools to improve site performance.
3. How We Use Information
We use the information we collect for the following purposes:
- To provide our services, manage accounts, and process payments efficiently.
- To respond to your inquiries, send confirmations, and communicate important service updates.
- To operate, maintain, and improve our website, including monitoring performance and enhancing user experience.
- To comply with applicable laws, regulations, and other legal obligations.
4. Payment Processing
Online payments are processed securely through a trusted third-party payment provider, such as Stripe. Financial Liability Assistance, LLC does not store sensitive payment information, such as full credit card numbers, directly on our website’s servers. All sensitive data is handled by the payment provider, Financial Liability Assistance, LLC does not directly collect or store full payment card information.
5. Data Protection & Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, or unintended disclosure. While no system can be guaranteed 100% secure, we make continuous efforts to maintain a secure environment and limit data access solely to those individuals who require it to perform their professional duties.
6. Healthcare & Sensitive Information
Users should not submit sensitive medical, diagnostic, or treatment information through our general website forms. While we support healthcare and behavioral health providers, Financial Liability Assistance, LLC is not a healthcare provider and does not provide medical services. Our systems are designed for payment facilitation and account support, not for storing or managing detailed medical records.
7. Sharing of Information
We do not sell your personal information. We may share information with trusted third-party service providers (such as payment processors, IT providers, or professional advisors) only as necessary to operate our business and provide high-quality services. These parties are subject to confidentiality and security obligations. We may also disclose information if required by law, regulation, legal process, or to protect our rights, property, or safety.
8. Cookies & Tracking
Our website may use cookies, web beacons, and similar tracking technologies to understand site usage, improve performance, and support internal analytics. You can adjust your browser settings to refuse or limit cookies; however, please note that some website features may not function correctly without them. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies. Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it.
9. User Rights
Subject to applicable law, you may have the right to request access to the personal information we hold about you, request corrections or updates, or request deletion where appropriate. To exercise these rights, please contact us using the details provided below.
10. Contact Information
For any privacy-related questions or to exercise your rights, please reach out to us at:
Email: support@flarevenuesolutions.com | Phone: (954) 579-4813
11. Updates to This Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted indicates your acceptance of the updated policy terms.